Unisys Walkins Freshers / Exp at Bangalore
Qualification : Any Graduates
Experience : 6 months-3 years (Freshers / Exp)
Location : Bangalore
Salary : INR 2,75,000 – 3,25,000 P.A. + Attractive Shift Allowances and Incentives
Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
Typically provides technical support for Internal and External customers.
Escalates complex problems to higher level of expertise within organization.
Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
Experience 1 to 3 Years (handling calls)
Education PUC & Above
Excellent verbal and written communication.
Willingness and ability to work in shifts (24 x 7).
Good Knowledge On Operating Systems, Hardware, Networking and MS Applications
Multitasking and coordination skills
Well versed with technology (understanding of networks, monitoring, DBMS, Windows)
Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
Excellent Communication skills – written and verbal
Ability to work in a pressurized environment and able to deliver against a tight timescale.
Act Independently and be self motivated
Excellent Problem Solving and Customer Service Skills
Drive for results
Attention to Detail
Apply Mode : Walk in
Walk in Date : 27th January 2016 – 30th January 2016
Time: 11 AM
Unisys India Private Limited
No. 135/1, Purva Premier,
Residency Road, Bangalore 560025
(Opp. To Bangalore Club, Near Richmond Circle)
Contact Person: Arun Kumar